Privacy Policy
Last Updated: 21 March, 2026
Croco Styles is committed to providing quality services to you. We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the service, and informs you of your privacy rights.
We use your Personal Information to provide and improve our services. By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au
What is Personal Information and why do we collect it?
Personal Information is information that identifies an individual. Examples of Personal Information we collect includes names, addresses, email addresses, and phone numbers.
This Personal Information is obtained in many ways including in-person, telephone, and email correspondence, via our website www.crocostyles.com.au, from cookies, from publicly available sources, and from third parties. We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of servicing you. We may also use your Personal Information for secondary purposes related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
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For the primary purpose for which it was obtained
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For a secondary purpose that is directly related to the primary purpose
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With your consent; or where required or authorised by law
Third Parties and Disclosure
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Your Personal Information may be disclosed in a number of circumstances including the following:
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Third parties where you consent to the use or disclosure
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Where required or authorised by law
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Croco Styles will not charge any fee for your access request.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
We will take reasonable steps to make sure that your Personal Information is accurate, complete and up to date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Policy Updates
This Policy may be updated from time to time and is always available on our website. We will notify you of any changes via your supplied email address, and update the “Last Updated” date at the top of this Privacy Policy page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Privacy Policy Complaints and Enquiries
If you have any questions or complaints about this Privacy Policy, please contact us:
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Via email at info@crocostyles.com.au
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Via phone at +61 0444 509 509